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Customer Reviews for HBO GO

HBO GO

With HBO GO and Samsung® Smart TVs, get unlimited access to every episode of every season of your favorite HBO shows and hit movies, plus behind-the-scenes extras and more. It’s all free with your HBO subscription through participating TV providers. Visit hbogo.com to learn more about HBO GO. HBO GO is not compatible with all models of Samsung® Smart TVs. Ask Developer : contacthbogo@hbo.com <mailto:contacthbogo@hbo.com>
Rating:
2.208 / 5
2.2
 / 
5
(24 Reviews) 24
Open Ratings Snapshot
Rating Breakdown 24 reviews
5 stars
6
4 stars
1
3 stars
1
2 stars
0
1 star
16
8 out of 15(53%)customers would recommend this product to a friend.
Customer Reviews for HBO GO
Review 1 for HBO GO
Customer Avatar
DenGNNJ
from NJ
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

What's With All the Negative Reviews?

PostedApril 15, 2013
PostedApril 15, 2013
"I don't get it. I downloaded the app yesterday afternoon and was caught up on Game of Thrones by nightfall. This is a great app if you like the HBO series (some of which are the best things on TV), documentaries, and specials. It's different than HBO on Demand like on your cable box, but there's a lot of great content and its free."
0points
0of 0voted this as helpful.
Review 2 for HBO GO
Customer Avatar
Morden
from Lihue, HI
I have used this product for:1-2 years
Expertise:intermediate
# of SAMSUNG products I own:6-10
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Every Episode, Movie, Special on demand! Awesome!!!

PostedApril 11, 2013
I would recommend this to a friend!
PostedApril 11, 2013
"HBO GO is a must have. Just about every episode of every series HBO has every made is available on demand. With a good internet connection, I have gotten great HD quality video through my Samsung Smart TV, Blu-ray player, & Galaxy S3. All of HBO's current movie offerings are also available. Love the design as it is extremely easy to find the show/movie you are interested in. If your Samsung device supports this App (check your model's specs as some may not), and you are an HBO subscriber (required), then I highly recommend you download this App."
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 3 for HBO GO
Customer Avatar
LoveMe
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Nuff Said

PostedNovember 1, 2012
I would recommend this to a friend!
PostedNovember 1, 2012
"Look at the stars. its nuff said man i love it and thats all that matters"
Pros: Inexpensive
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 4 for HBO GO
Customer Avatar
JW45
Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Great App

PostedSeptember 7, 2012
I would recommend this to a friend!
PostedSeptember 7, 2012
"All of the negative reviews are based on not being able to get the app. I just bought a UNES6100, and getting the app working was pretty simple. At first glance, my only complaint is the relatively low number of newer movies available (new to HBO that is). Other than that, it's easy to use, the picture is great, and there is a lot of content."
Pros: Inexpensive, easy to use, great picture, lots of content
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 5 for HBO GO
Customer Avatar
23CoocH23
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

FINALLY HBO GO COMES TO 2012 TVs

PostedAugust 22, 2012
I would recommend this to a friend!
PostedAugust 22, 2012
"Most of the negative reviews were not of the app itself, but of its lack of availability on newer TVs.
This app is fantastic! Easy to use and navigate and the picture quality is SUPERB!
If your TV supports it, I highly recommend it!"
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 6 for HBO GO
Customer Avatar
sammie55
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Most Excellent

PostedFebruary 22, 2012
I would recommend this to a friend!
PostedFebruary 22, 2012
"This is a great app! A cinch to install, awesome interface (as good as or better than the one on the i Pad) and picture quality can't be beat. We are happy campers! (If you could camp with a TV like this...)"
Pros: Inexpensive, Realistic color, Bright display
I would recommend this to a friend!
-1point
0of 1voted this as helpful.
Review 7 for HBO GO
Customer Avatar
samchick
from San Antonio, TX
I have used this product for:6-12 months
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Design 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
4 out of 5
4 out of 5

Awesome

PostedJanuary 22, 2013
I would recommend this to a friend!
PostedJanuary 22, 2013
"All of the On Demand features you would get with TWC without the annoying timeout commercials"
Pros: Bright display, Inexpensive, Realistic color, free
I would recommend this to a friend!
-1point
0of 1voted this as helpful.
Review 8 for HBO GO
Customer Avatar
eldominica26
from Miami, FL
I have used this product for:1-2 years
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
3 out of 5
3 out of 5
Performance 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
3 out of 5
3 out of 5

I love this App!

PostedFebruary 14, 2013
I would recommend this to a friend!
PostedFebruary 14, 2013
"I love this App!! its one of the reasons I purchase samsumg prodstucts besides their quality in resolution. I gave it a 3 star only because i just learned that HBOGO app is not available in the smart hub bku-ray players. it make no sense whats so ever!!!! think and beleive all apps should be available on smart TVs and on Blu-ray players. I hope samsung wll fix this soon!!"
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 9 for HBO GO
Customer Avatar
DETBryan
Features 
3 out of 5
3 out of 5
Performance 
1 out of 5
1 out of 5
Design 
3 out of 5
3 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
1 out of 5
1 out of 5

No Comcast Support

PostedApril 25, 2013
PostedApril 25, 2013
"This isn't the fault of HBO, it's the fault of Comcast."
-1point
0of 1voted this as helpful.
Review 10 for HBO GO
Customer Avatar
effnitti
from Cary, NC
I have used this product for:3-6 months
Expertise:expert
# of SAMSUNG products I own:1-2
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Does not WORK!

PostedApril 18, 2013
No, I would not recommend this to a friend.
PostedApril 18, 2013
"Downloaded it on my smart tv, watched one show then had to go to work. Came home to watch some more and app would not respond anymore. Uninstalled it, reinstalled it, turned the tv off and my modem, turned them back on, nothing works!! Cant really give a defective product a good review."
Cons: Did not meet expectations, will not work
No, I would not recommend this to a friend.
-1point
0of 1voted this as helpful.
Review 11 for HBO GO
Customer Avatar
mikendebbie
from Austin TX
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
1 out of 5
1 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
1 out of 5
1 out of 5

what the heck happened? where did it go?

PostedJanuary 22, 2013
I would recommend this to a friend!
PostedJanuary 22, 2013
"Bought 55" LED Dec 14 (model un55es6150fxza). HBO-Go has been working great until this weekend (Jan 20) then it would not respond - just spinning & trying to connect eternally. I have uninstalled and tried to reinstall couple of times...turned TV on/off...tried again...just spinning. All other apps work and cable internet connection is fine. I'm stumped and tried googling for answer to no avail. Where can I find support?"
Pros: Bright display, Inexpensive, Realistic color
Cons: no tech support
I would recommend this to a friend!
+2points
2of 2voted this as helpful.
Review 12 for HBO GO
Customer Avatar
mebye
from Wisconsin
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
1 out of 5
1 out of 5
Design 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Rating: 
1 out of 5
1 out of 5

HBO Go

PostedDecember 20, 2012
No, I would not recommend this to a friend.
PostedDecember 20, 2012
"Trying to watch your favorite HBO program via the Samsung HBO Go app is like watching paint dry. For whatever reason you are forever either paused for buffering or the app/TV loses its connection with the server. I've resorted to just watching HBO Go on my desktop computer. I do not have this problem with any other app regarding its wifi connectivity."
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations, can not maintain connection to server
No, I would not recommend this to a friend.
-2points
0of 2voted this as helpful.
Review 13 for HBO GO
Customer Avatar
GRLewis
from WA, USA
I have used this product for:1-2 years
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
3 out of 5
3 out of 5
Performance 
1 out of 5
1 out of 5
Design 
2 out of 5
2 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Doesn't work

PostedSeptember 16, 2012
No, I would not recommend this to a friend.
PostedSeptember 16, 2012
"My TV is on the list of supported models, but whenever I try to play a program, I get either an eternally spinning "flower" or an error message that says, without explanation, "Video cannot be played at this time."
HBO GO works fine on my iOS devices and computers. Too bad it doesn't work where I'd really like to be able to watch it."
Pros: Inexpensive
Cons: Poor quality
No, I would not recommend this to a friend.
-2points
0of 2voted this as helpful.
Review 14 for HBO GO
Customer Avatar
Anonymous
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Not available on my device...

PostedSeptember 11, 2012
No, I would not recommend this to a friend.
PostedSeptember 11, 2012
"Not available on my device...I still have to watch on my iPad."
No, I would not recommend this to a friend.
-2points
1of 4voted this as helpful.
Review 15 for HBO GO
Customer Avatar
SamsungBluRayOwner
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Not Available!

PostedSeptember 9, 2012
PostedSeptember 9, 2012
"I am very disappointed that the HBO GO app is not available through my Samsung Blu Ray Player's Smart App Hub! When will this be available?"
Cons: not available
+7points
8of 9voted this as helpful.
Review 16 for HBO GO
Customer Avatar
Rob23
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Not Supported

PostedAugust 21, 2012
PostedAugust 21, 2012
"I purchase a brand new 55" smart tv and the app isnt supported."
Pros: nothing
Cons: Did not meet expectations, not supported
-6points
0of 6voted this as helpful.
Review 17 for HBO GO
Customer Avatar
jsmith123
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Very disapointed

PostedAugust 8, 2012
No, I would not recommend this to a friend.
PostedAugust 8, 2012
"Recently bought a PNE516500 Plasma TV. Brand new. No HBO go. Very, very disappointed."
No, I would not recommend this to a friend.
-4points
0of 4voted this as helpful.
Review 18 for HBO GO
Customer Avatar
runyourpockets
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Top of the line TV NOT SUPPORTED

PostedAugust 3, 2012
No, I would not recommend this to a friend.
PostedAugust 3, 2012
"I just purchased a 55" 8000 series led smart tv (UN55ES8000FXZA) and nope HBO go not supported, I thought i was going to be able to stop using my ps3 and xbox for mlb.tv, netflix, hulu, and hbo go. but still have to have my xbox around for this app. disappointing, any timeframe?"
No, I would not recommend this to a friend.
0points
2of 4voted this as helpful.
Review 19 for HBO GO
Customer Avatar
Slash2012
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Not Supported!?!?

PostedJuly 21, 2012
No, I would not recommend this to a friend.
PostedJuly 21, 2012
"I purchased a top of the line 60" Samsung Smart TV (ES7500) and this app doesn't support it? How lame is that!"
Cons: Did not meet expectations
No, I would not recommend this to a friend.
+5points
6of 7voted this as helpful.
Review 20 for HBO GO
Customer Avatar
1DissapointedShopper
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

WHERE IS THE HBO GO??

PostedJuly 1, 2012
PostedJuly 1, 2012
"Brand new Smart TV and NO HBO GO. Thumbs down for that"
Cons: Did not meet expectations
+6points
8of 10voted this as helpful.
Review 21 for HBO GO
Customer Avatar
Jonozo
from New York, NY
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Unavailable :(

PostedJune 3, 2012
PostedJune 3, 2012
"I bought a the newest Samsung Blu-ray player with the expectation that HBO Go would be an available app....what gives Samsung??? Why only available on Samsung TVs????"
+6points
8of 10voted this as helpful.
Review 22 for HBO GO
Customer Avatar
cass88
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Missing HBO Go

PostedMay 31, 2012
PostedMay 31, 2012
"I bought my PN60E8000 with the intention of watching HBO Go over the summer. The app is missing and no one seems to have any idea if and when it will show up. It would be nice to get some info about this."
+4points
6of 8voted this as helpful.
Review 23 for HBO GO
Customer Avatar
SkylightUSA
from Virginia Beach, VA
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Why not for 2012 models???

PostedMay 14, 2012
PostedMay 14, 2012
"I mean honestly, Samsung charges top dollar for the 2012 models, voice command and motion control and yet the inlay app truly worthy is not available for the 2012 models. You guys need to get it together. What a desappointment! My first 3d tv was a 9000 series and to my surprise: NO SKYPE. Now I got a 2012 model and oh, guess what? No HBO.
Frustrating !
"
+6points
7of 8voted this as helpful.
Review 24 for HBO GO
Customer Avatar
RfromPA
from PA
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

HBO GO

PostedApril 14, 2012
PostedApril 14, 2012
"A bit dissapointted this app is not compatible with my new 60"
What gives??????
"
+5points
7of 9voted this as helpful.
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