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Customer Reviews for Samsung Gem™ (U.S. Cellular) Android Smartphone

Samsung Gem™ (U.S. Cellular) Android Smartphone

Rating:
2.615 / 5
2.6
 / 
5
(26 Reviews) 26
Open Ratings Snapshot
Rating Breakdown 26 reviews
5 stars
2
4 stars
6
3 stars
6
2 stars
4
1 star
8
11 out of 20(55%)customers would recommend this product to a friend.
Customer Reviews for Samsung Gem™ (U.S. Cellular) Android Smartphone
Review 1 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
SOCIOPAPI
from BROWNSVILLE, TX
I have used this product for:less than a month
Expertise:beginner
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

excellent phone

PostedMay 11, 2012
I would recommend this to a friend!
PostedMay 11, 2012
"loved all its feature and the craftsmanship in the technology and the brightness of the screen"
Pros: Durable
I would recommend this to a friend!
-1point
0of 1voted this as helpful.
Review 2 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
velociraptor2011
from eupora ms.
I have used this product for:1-3 months
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

great phone

PostedSeptember 8, 2011
PostedSeptember 8, 2011
"i have owned two samsung phones and they are very reliable"
Pros: Bright display, Inexpensive, Durable, Lightweight
-2points
2of 6voted this as helpful.
Review 3 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
LoveMyGem
I have used this product for:6-12 months
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
4 out of 5
4 out of 5

PostedJanuary 7, 2012
I would recommend this to a friend!
PostedJanuary 7, 2012
"I love my Samsung Gem smartphone! It does nearly everything I ask of it, and recommend it without reservation!"
Pros: Built-in speakers, Bright display, Durable, Lightweight, user-friendly, meets expectations
I would recommend this to a friend!
+1point
2of 3voted this as helpful.
Review 4 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
mocobred
from Virginia
I have used this product for:1-3 months
Expertise:novice
# of SAMSUNG products I own:3-5
Features 
4 out of 5
4 out of 5
Performance 
3 out of 5
3 out of 5
Design 
4 out of 5
4 out of 5
Value 
3 out of 5
3 out of 5
Rating: 
4 out of 5
4 out of 5

PostedSeptember 30, 2011
I would recommend this to a friend!
PostedSeptember 30, 2011
"I am over-all very happy with my Gem. The only problem I have ever had is sometimes it will randomly say I have taken out the SD card when I havent touched it. But usually all I have to do is re-boot my phone and it's fine."
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
-3points
1of 5voted this as helpful.
Review 5 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
Omar04
from Puerto Rico
I have used this product for:1-3 months
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
3 out of 5
3 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
4 out of 5
4 out of 5

Smartphone perfect for starters.

PostedJune 28, 2011
I would recommend this to a friend!
PostedJune 28, 2011
"Well not much to say, simply awesome smartphone Love it."
Pros: Inexpensive, Lightweight, android 2.1 upgradable to 2.2 froyo if its cdma
Cons: sometimes freezes, battery drain fast but that happens on all android
I would recommend this to a friend!
0points
2of 4voted this as helpful.
Review 6 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
GemGem
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
4 out of 5
4 out of 5

great phone!

PostedJune 2, 2011
I would recommend this to a friend!
PostedJune 2, 2011
"i have only had this phone for a few days and the only complaint i have is about the alarm its too quiet but other than that it works great"
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, easy to use
I would recommend this to a friend!
-1point
1of 3voted this as helpful.
Review 7 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
RichiePR77
from San Juan, PR
I have used this product for:1-3 months
Expertise:expert
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
4 out of 5
4 out of 5

It's good product, simple and efficient

PostedMay 25, 2011
I would recommend this to a friend!
PostedMay 25, 2011
"It's a good first Android Phone. It's simple, run apps fast. Big space for storage. Only con: In my phone carrier came with Eclair (2.1-update1), can't find option to upgrade to Froyo (2.2.)."
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: in some carrier eclair can't upgrade to froyo
I would recommend this to a friend!
-3points
0of 3voted this as helpful.
Review 8 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
Sum1wh0izme
from Bangor, Maine
I have used this product for:less than a month
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
4 out of 5
4 out of 5
Performance 
3 out of 5
3 out of 5
Design 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
4 out of 5
4 out of 5

The gem closely lives up to its name

PostedMay 22, 2011
I would recommend this to a friend!
PostedMay 22, 2011
"i am a bit of a tech geek. That being said, I am pretty happy with my new phone. However... There are several apps preloaded on the phone when you get it. Some of which I just do not need. There is only so much memory installed on the phone, and with apps I dont need or use running, it takes away from the apps I do use and want to enjoy."
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight, easy to use, all in one media center, comes with 4gb sd card
Cons: too many pre loaded apps, not enough memory
I would recommend this to a friend!
-2points
1of 4voted this as helpful.
Review 9 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
networker67
from Chicago, Illinois $$$ WINDY CITY $$$
I have used this product for:6-12 months
Expertise:expert
# of SAMSUNG products I own:6-10
Features 
3 out of 5
3 out of 5
Performance 
4 out of 5
4 out of 5
Design 
3 out of 5
3 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
3 out of 5
3 out of 5

Great phone for a teen not needing a Galaxy or Iphone

PostedNovember 24, 2012
I would recommend this to a friend!
PostedNovember 24, 2012
"I bought this model for a teen who is not very tech savy but needs a phone to call, text, and serve as a MP3 Player. This phone does that and allows him to facebook and tweet. God forbid he advances to the Galaxy World anytime soon."
Pros: Bright display, Inexpensive, Lightweight, easy to use for a smartphone
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 10 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
john234
from Lynnwood, Wa
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:11+
Features 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Value 
3 out of 5
3 out of 5
Rating: 
3 out of 5
3 out of 5

like it

PostedDecember 2, 2011
I would recommend this to a friend!
PostedDecember 2, 2011
"its not that bad good phone has android 2.2 lets you watch flash but the touch senstivity is not that good."
Pros: Bright display, Realistic color
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 11 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
TeddyBearforHim
Features 
2 out of 5
2 out of 5
Performance 
1 out of 5
1 out of 5
Design 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Rating: 
3 out of 5
3 out of 5

PostedOctober 18, 2011
PostedOctober 18, 2011
"Its an ok phone but it doesnt do a lot of things to be an android phone doesnt support a lot of apps"
Pros: Inexpensive, Lightweight
Cons: Poor quality, Not high def, Did not meet expectations
+2points
2of 2voted this as helpful.
Review 12 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
DextrousKitsune
from Castle Rock, WA
I have used this product for:1-3 months
Expertise:intermediate
# of SAMSUNG products I own:6-10
Features 
2 out of 5
2 out of 5
Performance 
3 out of 5
3 out of 5
Design 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
3 out of 5
3 out of 5

PostedJune 27, 2011
I would recommend this to a friend!
PostedJune 27, 2011
"For the price not a bad phone. Works good for awhile then your memory is full and then it will start to freeze every now and again. Not a big deal, just a little generic. I love the look of the phone and the durability. A few times when it has froze I've thrown it...hard, and it still works just the same without a scratch to be seen."
Pros: Inexpensive, Durable, Lightweight
Cons: Poor quality, Did not meet expectations
I would recommend this to a friend!
0points
2of 4voted this as helpful.
Review 13 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
bigbearcavscout
from ft knox ky
I have used this product for:1-3 months
Expertise:novice
# of SAMSUNG products I own:1-2
Features 
3 out of 5
3 out of 5
Performance 
3 out of 5
3 out of 5
Design 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
3 out of 5
3 out of 5

features

PostedJune 7, 2011
I would recommend this to a friend!
PostedJune 7, 2011
"this phone works well but the lack of an upgrade plan for it and the fact that you cant save things to the memory card of your own choosing brings down the functionality of this device to a lower rating than it should have"
Pros: Built-in speakers, Inexpensive, Durable, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 14 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
Themanman
Features 
2 out of 5
2 out of 5
Performance 
2 out of 5
2 out of 5
Design 
3 out of 5
3 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
3 out of 5
3 out of 5

At least you have Froyo

PostedMay 14, 2011
PostedMay 14, 2011
"All other Gems have 2.1 with no sign of updates to 2.2 or 2.3...etc. Where is our Froyo update Samsung and Google. Otherwise i like the phone."
Pros: Inexpensive
Cons: generic cdma no update to froyo (2.2)
-1point
0of 1voted this as helpful.
Review 15 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
Simply
from NC
I have used this product for:1-2 years
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
3 out of 5
3 out of 5
Performance 
2 out of 5
2 out of 5
Design 
3 out of 5
3 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
2 out of 5
2 out of 5

Unsatisfied

PostedApril 13, 2012
No, I would not recommend this to a friend.
PostedApril 13, 2012
"Manual: POOR INSTRUCTIONS. Often automatically calls others. Others listen to your conversation without U knowing. Low volume. Poor charge (12 hrs.) Apps. run all time in back ground. Need to be more moisture resistant. Poor system tutorial. Would like to exchange."
Pros: Realistic color, Lightweight
Cons: Poor quality, Not high def, Did not meet expectations, manual is inadequate, dials without u knowing
No, I would not recommend this to a friend.
+1point
1of 1voted this as helpful.
Review 16 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
Texter49
I have used this product for:6-12 months
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
3 out of 5
3 out of 5
Performance 
1 out of 5
1 out of 5
Design 
2 out of 5
2 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
2 out of 5
2 out of 5

you get what you pay for

PostedFebruary 24, 2012
No, I would not recommend this to a friend.
PostedFebruary 24, 2012
"I have owned this phone for over 6 months,,biggest complaint is that it locks up ALL THE TIME!!! I find myself having to reboot this phone several times daily,,put in bigger sd card and it does not help,,most my apps cannot update because it tells me not sufficient storage,,,I have minimal apps on it, therefore, I feel it should not be doing this,,my carrier always tells me,,reboot the phone,,tired of rebooting it,,gonna replace it and maybe not have this headache anymore,,my previous smartphone was a Samsung and I had no problems with it,,hope I get a better one this time."
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations, locks up
User submitted photo
No, I would not recommend this to a friend.
+5points
5of 5voted this as helpful.
Review 17 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
NoIdonotwantanickname
Features 
4 out of 5
4 out of 5
Performance 
1 out of 5
1 out of 5
Design 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Rating: 
2 out of 5
2 out of 5

This phone was good for a week.

PostedFebruary 9, 2012
No, I would not recommend this to a friend.
PostedFebruary 9, 2012
"Shortly after getting this it began messing up. Force closes, lock outs, poor graphics, and the touchscreen is shotty.
If you have any options avoid this product."
Pros: it was free
Cons: Poor quality, Did not meet expectations, faulty (everything)
No, I would not recommend this to a friend.
+1point
2of 3voted this as helpful.
Review 18 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
Leon11
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
3 out of 5
3 out of 5
Performance 
1 out of 5
1 out of 5
Design 
4 out of 5
4 out of 5
Value 
3 out of 5
3 out of 5
Rating: 
2 out of 5
2 out of 5

Not what it was made out to be

PostedJuly 31, 2011
PostedJuly 31, 2011
"This phone is not a good phone. It randomly cuts off, freezes, and is very slow. I do not suggest anyone to buy it."
Pros: Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, slow
+2points
3of 4voted this as helpful.
Review 19 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
DoesntMatterWhatMyNameIs
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

DO NOT BUY THIS PHONE

PostedNovember 28, 2011
PostedNovember 28, 2011
"Interesting that my initial review has been removed... This phone is TERRIBLE!!! VERY slow to respond. Freezes several times a day forcing me to pop out the battery for restart because the droid program stops loading and will not restart using the typical "power off" option. Cannot transfer files from phone to storage card. Phone itself has very little storage and you cannot remove the pre-installed apps (games, etc.) to create room to run the apps you want. And upgrades for the (2 or 3) apps i use most are impossible because there's not enough storage available. This is just all around a horrific purchase that I REGRET. I DO NOT RECOMMEND THIS PHONE!! And simply because of this phone, I will never purchase Samsung phones again."
Cons: Poor quality, Did not meet expectations, poor design, too slow, freezes up frequently
+5points
6of 7voted this as helpful.
Review 20 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
nonnato2
from phoenix az
I have used this product for:less than a month
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
3 out of 5
3 out of 5
Performance 
1 out of 5
1 out of 5
Design 
3 out of 5
3 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Don't purchase this phone

PostedOctober 31, 2011
No, I would not recommend this to a friend.
PostedOctober 31, 2011
"This phone does not hold a charge, freezes and is very difficult to navigate.I charged this phone, and 8 hours later the battery was dead and I didn't even use the phone. I am hoping to get a refund on this purchase. Very disappointed in Samsung."
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations, poor navigation, battery drains even when not used.
No, I would not recommend this to a friend.
+6points
6of 6voted this as helpful.
Review 21 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
Luci
Features 
2 out of 5
2 out of 5
Performance 
1 out of 5
1 out of 5
Design 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Rating: 
1 out of 5
1 out of 5

Aggitated

PostedOctober 19, 2011
No, I would not recommend this to a friend.
PostedOctober 19, 2011
"I have had this phone for a few months now. I use it mostly to communicate with my boyfriend in the army and I have nearly thrown it a few times due to the fact that it freezes all the time. It goes through stages where it will decide that it will no longer want to make phone calls or allow messages to be sent. It has very low memory and it's battery life is terrible. I usually have to charge it twice a day. I also hate that you can't move apps to the SD card for better functionality. If I didn't need it every day I'd throw it against a wall."
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
+6points
6of 6voted this as helpful.
Review 22 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
burd
from fl
I have used this product for:6-12 months
Expertise:novice
# of SAMSUNG products I own:1-2
Features 
3 out of 5
3 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Don't get this phone!

PostedSeptember 8, 2011
PostedSeptember 8, 2011
"I've had this phone for 6 months and really wish I had something else. It is slow to respond to touch commands--especially when ending calls, rarely works with the voice command apps, doesn't hold a charge well."
Pros: Bright display, Durable
Cons: Poor quality, Did not meet expectations, touch screen is inconsistent, freezes regularly
+5points
5of 5voted this as helpful.
Review 23 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
ynotme
from las vegas
I have used this product for:less than a month
Expertise:novice
# of SAMSUNG products I own:1-2
Features 
3 out of 5
3 out of 5
Performance 
1 out of 5
1 out of 5
Design 
3 out of 5
3 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

samsung gem

PostedAugust 23, 2011
No, I would not recommend this to a friend.
PostedAugust 23, 2011
"Where do I begin? I am waiting for my 3rd phone replacement in 4 weeks. Both "gems" quit. Literally looks like the drive was wiped clean. I used to own a phone that made a phone call, then I decided because of my job I could use a smart phone and download my nursing information. Now I have a phone that doesn't even make a call. Go figure. I am the perverbial optimist, I am hoping my new phone that is supposed to arrive today will work for me. I would not recommend the "Gem" to anyone."
Pros: Bright display
Cons: Poor quality, Did not meet expectations, doesn't work for more that 10 days
No, I would not recommend this to a friend.
+2points
3of 4voted this as helpful.
Review 24 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
CynthiaMcC
from PA
I have used this product for:1-3 months
Expertise:novice
# of SAMSUNG products I own:1-2
Features 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Design 
2 out of 5
2 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

DON'T PURCHASE IF YOU WANT TO RUN APPLICATIONS

PostedMay 18, 2011
No, I would not recommend this to a friend.
PostedMay 18, 2011
"While you can buy SD memory cards to expand the memory for music and photos/videos, the smart card can't help you when it comes to applciations and the internal memory of this phone is so poor, you'll be maxed out before you can blink.
The pre-installed applications, like a shortened version of Tetris and Scrabble, can't be removed to free up memory. Nor can items be transferred to the memory smart card that you can purchase for an additional fee.
You will not have enough memory to run your email, Twitter, Facebook, Words with Friends, the pre-installed applications, and Angry Birds. That will take up too much memory and your text messages will be rejected.
I wish I had known that before getting this phone. For a smart phone, it's incredibly limited."
Cons: Poor quality, Did not meet expectations, not enough memory
No, I would not recommend this to a friend.
+6points
6of 6voted this as helpful.
Review 25 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
fdsafasdasd
Features 
3 out of 5
3 out of 5
Performance 
2 out of 5
2 out of 5
Design 
4 out of 5
4 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

you get what you pay for

PostedMay 1, 2011
No, I would not recommend this to a friend.
PostedMay 1, 2011
"My wife has had this phone not even 2 months and something is wrong with it. It just freezes up randomly. When taken to the store that we got it at and they say its the battery. On her second battery and it still freezes."
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
+6points
6of 6voted this as helpful.
Review 26 for Samsung Gem™ (U.S. Cellular) Android Smartphone
Customer Avatar
crponsamsung
Features 
3 out of 5
3 out of 5
Performance 
1 out of 5
1 out of 5
Design 
4 out of 5
4 out of 5
Value 
2 out of 5
2 out of 5
Rating: 
1 out of 5
1 out of 5

not happy with mine

PostedApril 3, 2011
No, I would not recommend this to a friend.
PostedApril 3, 2011
"I bought my gem and have not had anything but problems out of it. It freezes up and I have to take the battery out to get it to do anything. It unlocks on it's own without me wanting it to. It has restarted itself when I was in the middle of texting twice.. VERY unhappy with this phone."
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
+8points
8of 8voted this as helpful.
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