13 out of 25(52%)customers would recommend this product to a friend.
Customer Reviews for Samsung Finesse™ Touchscreen Cell Phone
Review 1 for Samsung Finesse™ Touchscreen Cell Phone
Angel2011
from San Mateo, California
I have used this product for:3-6 months
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features
5out of 5
Performance
5out of 5
Design
5out of 5
Value
5out of 5
Rating:
5out of 5
Finesse
PostedDecember 3, 2011
I would recommend this to a friend!
PostedDecember 3, 2011
"I really liked the ease of having a touch screen. The camera took great and clear pics. The testing was faster than other phones that I have had in the past. I moved on to the Galaxy Indulge for the 4g speed."
Review 2 for Samsung Finesse™ Touchscreen Cell Phone
nrj519
from Port Richey Florida
I have used this product for:1-3 months
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features
5out of 5
Performance
4out of 5
Design
5out of 5
Value
5out of 5
Rating:
5out of 5
Best Performance
PostedSeptember 4, 2009
I would recommend this to a friend!
PostedSeptember 4, 2009
"Responds to touch,voice,nice sleek design. Responds good online,once you use the website first,then it just works great. Slow at times,due to the dial up,hope they fix that soon..not all dial up connections are the greatest..But,once this phone finds one its great,fast reliable information.Voice control is instructive,great feature..downloaded game and that works great too. Worth the use,and Metropcs is the best,no way could I afford this with my other plan which I have for many years..Pictures come out really clear,and Video Rec. Text msgs,all there..Really nice phone. THank You Samsung for making this possible and MetroPcs Nancy"
I would recommend this to a friend!
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+114points
117of120voted this as helpful.
Review 3 for Samsung Finesse™ Touchscreen Cell Phone
neongloguy
from Burleson, Texas
I have used this product for:1-3 months
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features
5out of 5
Performance
5out of 5
Design
4out of 5
Value
4out of 5
Rating:
5out of 5
Shock and Awe in the palm of your hand!!
PostedApril 14, 2009
I would recommend this to a friend!
PostedApril 14, 2009
"WOW.......what a great little connection to the world!!! Not only a connection to the world but a guide thru it!! This phone has it ALL! I was impressed with the sensitivity and response of the touch sreen even before I could use all the features. The web connections are all very responsive and the email alerts really hit your phone when it hits your home PC!!! And then there's the directions to ANYWHERE.....why would you buy a gps navigator when you can buy this phone? And then, when the kids are with you and you know where you're going(and you'd better know where you're going when you've got the kids with you!!) you can give them a movie to watch while you get there.............doesn't get much better! Now, if I've sounded like an advert for samsung so far it's only because it is a great little phone BUT, I do have 3 issues with the phone. First the gps locator and arrival often seems to be about a block off(address wise), easy to deal with and not really much of an issue tho. Second, and this one may be more of an advert for samsung than a complaint, when you use all those fabulous features.......you use the battery faster than you would like. When I use it as a standard phone and not as my main source of entertainment, the battery will go for a long time........so again not much of an issue. My third issue will hopefully be corrected by some future upgrade(hint hint please please??). The ringer starts soft before it rings full volume. I often miss the call because I don't hear it before it gets to full volume on the ring and thats half way thru the ring cycle. It's a little better with the bluetooth but still, it would be nice to have the soft to hard ring as an option, not as the only choice other than volume. I work in a noisy enviorinment and have been told by some that what I'm talking about here is not really much of an issue..............!! If you're reading this review I don't have to tell you what great online support there is for this phone and in case you missed my thinly disguised message above, this phone is something you need!!!!"
I would recommend this to a friend!
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+15points
16of17voted this as helpful.
Review 4 for Samsung Finesse™ Touchscreen Cell Phone
Reggie750
from East Hartford, CT
I have used this product for:1-2 years
Expertise:intermediate
# of SAMSUNG products I own:6-10
Features
4out of 5
Performance
4out of 5
Design
4out of 5
Value
4out of 5
Rating:
4out of 5
PostedSeptember 17, 2010
I would recommend this to a friend!
PostedSeptember 17, 2010
"The Samsung Finesse is a great phone. Features suffer greatly on some prepaid phone companies but that is not on Samsung. The sound is excellent. The only con is the music player. If you install a 16g card in this phone the player will only read up to 200 of your songs. If you have more than 200. Say me for example, have about 600 songs and the the finesse will only play all 600 if you put them on random play."
Review 5 for Samsung Finesse™ Touchscreen Cell Phone
Buttercup
from Florida
I have used this product for:3-6 months
Expertise:novice
# of SAMSUNG products I own:3-5
Features
3out of 5
Performance
4out of 5
Design
5out of 5
Value
3out of 5
Rating:
4out of 5
Only 1 BIG complaint
PostedFebruary 9, 2010
I would recommend this to a friend!
PostedFebruary 9, 2010
"I pretty much love my phone... But my biggest complaint that makes me not really like it is that there is no security for the phone.. If I was to lose my phone ANYONE could access my email and personal info... Every other phone I have own requires you to enter a passcode in order to gain access to use the phone.. This one however does not.. There is no option to choose to have your phone auto lock with passcode!! I HATE THAT!! For the amount of money I spent on it.. Really, it needs to have it!!!! Please, please, please Samsung update your software and add this feature. Thank you!!"
I would recommend this to a friend!
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+26points
28of30voted this as helpful.
Review 6 for Samsung Finesse™ Touchscreen Cell Phone
GONZO
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features
4out of 5
Performance
3out of 5
Design
4out of 5
Value
5out of 5
Rating:
4out of 5
Decent Phone
PostedFebruary 7, 2010
I would recommend this to a friend!
PostedFebruary 7, 2010
"Pro ----Good Design & Sensitivity
Cons --- Needs Better Battery Life & A Way To Shut Off Email Notifications When Not In Use As This Eats Up The Battery Slow To Download Anything Could Not Add Things Already On My Memory Card From Other Phone"
I would recommend this to a friend!
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+2points
2of2voted this as helpful.
Review 7 for Samsung Finesse™ Touchscreen Cell Phone
"Great phone, but it needs to be able to sync with Outlook. Samsung says it's MetroPCS's responsibility, while MetroPCS says it's Samsung's. Very frustrating."
I would recommend this to a friend!
Share:
+25points
32of39voted this as helpful.
Review 8 for Samsung Finesse™ Touchscreen Cell Phone
kurt
from New Port Richey, Florida
I have used this product for:less than a month
Expertise:novice
# of SAMSUNG products I own:3-5
Features
5out of 5
Performance
4out of 5
Design
4out of 5
Value
5out of 5
Rating:
4out of 5
Lots of funtions
PostedJune 21, 2009
I would recommend this to a friend!
PostedJune 21, 2009
"I love this phone , it's great I hate Metro PCS.Can't use the phone inside. I have to run outside everytime I have to answer the phone or the sig is lost ( thinking of getting a small home repeater for both of Finesse just so I can use the phone) I'm a disabled Marine and stay inside alot. I love electronic toys and this works for me. For outside people this is great."
I would recommend this to a friend!
Share:
-3points
1of5voted this as helpful.
Review 9 for Samsung Finesse™ Touchscreen Cell Phone
Flinsman
I have used this product for:1-3 months
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features
3out of 5
Performance
4out of 5
Design
4out of 5
Value
4out of 5
Rating:
4out of 5
Phone Great! But one thing.....
PostedApril 30, 2009
I would recommend this to a friend!
PostedApril 30, 2009
"Okay so metropcs finally got a great phone, with even more untapped potential. But if metropcs and samsung are listening, this phone NEEDS to be able to sync with computer for calender & contact list. This is the ONLY thing that is really lacking, great design, included programs, fast, looks GREAT, but a smart phone without the ability to contect to all the info we have on out laptops and desktops is not that smart. If they add that, then this would give the iphone a run for its money."
I would recommend this to a friend!
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+8points
9of10voted this as helpful.
Review 10 for Samsung Finesse™ Touchscreen Cell Phone
Pinguis24
Features
4out of 5
Performance
5out of 5
Design
5out of 5
Value
5out of 5
Rating:
4out of 5
Very Good Phone, Need Better Samsung Support
PostedApril 27, 2009
I would recommend this to a friend!
PostedApril 27, 2009
"This phone is excellent!!!! For the value you can not beat it. IT IS NOT AN iPHONE!!! So don't get confused. But for the value you do not need the iPhone. Most people (myself included) use their phones mainly to make phone calls, hence my MetroPCS service (can't beat unlimited). But I was sick (my wife more than me) of having non-cool phones all the time. This phone took care of that with a vengeance. I actually BEAT and iPHONER to a GPS search for a restaurant (that felt AWESOME!). Having said that, this is my ONLY complaint and it is a big one.....so LISTEN SAMSUNG...... 1- The phone needs to work with New PC Studio!!!!! If this phone did that and allowed me to sync my Outlook Calendar, contacts and e-mails, you wouldn't catch me with any other phone ever. So please, please, please Samsung, DO NOT ignore us users and just update the software to support ALL of your loyal customers. Not taking care of something like this, will send the message that you just don't care.........please say it ain't so. 2- MORE APPS!!!!! again, I'm not expecting it to be the iPhone, but more apps, will make the experience a lot better and I guarantee you, people will flock to it (I've already spoken to 2 iPhoners who are rethinking their contracts)."
I would recommend this to a friend!
Share:
+13points
14of15voted this as helpful.
Review 11 for Samsung Finesse™ Touchscreen Cell Phone
CAgirlfromNY
from Central California
I have used this product for:6-12 months
Expertise:beginner
# of SAMSUNG products I own:3-5
Features
4out of 5
Performance
3out of 5
Design
5out of 5
Value
3out of 5
Rating:
3out of 5
Needs Better Speaker
PostedFebruary 6, 2012
No, I would not recommend this to a friend.
PostedFebruary 6, 2012
"After spending so much money on this phone, people complained they could not hear me and the speaker phone was not loud enough for outside. I would have to hang up on some calls."
Review 12 for Samsung Finesse™ Touchscreen Cell Phone
Erie1804
from Stockton, CA
I have used this product for:2-5 years
Expertise:expert
# of SAMSUNG products I own:1-2
Features
3out of 5
Performance
3out of 5
Design
4out of 5
Value
2out of 5
Rating:
3out of 5
my finesse
PostedMarch 1, 2011
I would recommend this to a friend!
PostedMarch 1, 2011
"I got my phone as a gift from my husband...it was Metro's 1st touchscreen phone and I had to have it... I luv it...it fits my lifestyle perfectly... I just wish there were upgrades for it like androids and apps software...that way I wouldnt have to by the galaxy which is a little more expensive, cause I luv my phone and dont want to get rid of it...Its never let me down...SAMSUNG IS THE BEST BY FAR!!!!"
Review 14 for Samsung Finesse™ Touchscreen Cell Phone
pepsifreak76
I have used this product for:6-12 months
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features
2out of 5
Performance
3out of 5
Design
3out of 5
Value
2out of 5
Rating:
3out of 5
PostedOctober 9, 2010
No, I would not recommend this to a friend.
PostedOctober 9, 2010
"for the price it should be able to do more then it does honestly...would be nice if it had yahoo or msn messenger and more to chose on aps and the touch screen can be a pain when your texting...."
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Share:
0points
1of2voted this as helpful.
Review 15 for Samsung Finesse™ Touchscreen Cell Phone
CharlesXIV
from Philadelphia
I have used this product for:less than a month
Expertise:novice
Features
3out of 5
Performance
3out of 5
Design
4out of 5
Value
3out of 5
Rating:
3out of 5
Great phone plan, not so great phone
PostedAugust 11, 2009
I would recommend this to a friend!
PostedAugust 11, 2009
"I imagine some day this phone could turn into something very satisfying. But if it is to be considered among the likes of an iPhone, it has a ways to go.
The Pros:
1.) The plan. No other carrier, and I tried to put in a fair amount of research, offers a plan similar in price point to metro pcs. If you have a need to make international calls, nothing comes close to the plan offered. This reason alone makes it worth sacrificing some bells and whistles you might find on an iphone or blackberry.
2.) Battery life so far has been good. I'm not using it often to browse the web and such (see below for why) so I don't know how much that will affect the length of time the battery lasts.
3.) Voice command for calls and such... recognized any commands without a hitch; convenient for safe driving.
4.) the GPS is a nice feature
5.) contrary to what someone else had written, I set up my home (verizon) and web (yahoo) email accounts seamlessly and they work great.
The Cons:
1.) Web Browser: Slow, tedious, difficult to use, lack of a zoom feature, many pages have problems loading, and you must wait (and wait and wait) for pages to complete loading before you can even consider clicking on a hyperlink on the page. Unless you -need- to look something up, it's almost not worth using.
2.) Instant messaging app: Poorly designed. No way to see a keyboard/type message while viewing the chat log at the same time. No alternatives that I'm aware of. Like the web browser, it's almost not worth using as it is. It's convenient for a one or two sentence conversation, anything beyond that is grating.
3.) the "keyboard"... I'm not a huge fan of it. I have an iPod touch as well, so thats my only thing to compare it to. The samsung touchscreen isn't quite as responsive and there's no autocorrect/autofill feature so typing sms and ims can be a laborious process.
4.) Lack of apps - the few apps I did see were ridiculously priced and not all that useful. I suppose this will change in time, but for now it would be a stretch to even call the selection "meager". It's basically nothing right now.
Other things:
Call quality is decent. Coverage seems comparable to every other phone I've had with other carriers, at least in my area. I've not travelled outside the Philly metropolitan area yet. Pairing bluetooth is a breeze. The media player is better than average for a phone (thats not an iphone). The camera is pretty nice also for a phone camera.
Summary:
I'm content with this phone. If you are expecting an iPhone equivalent, you will be disappointed. Get this phone for the metro pcs plan offered. The money you spend for the phone (no contract = pay full price), you'll make back in a matter of months."
I would recommend this to a friend!
Share:
+170points
172of174voted this as helpful.
Review 16 for Samsung Finesse™ Touchscreen Cell Phone
Meoshi
from FL
I have used this product for:1-3 months
Expertise:novice
# of SAMSUNG products I own:1-2
Features
3out of 5
Performance
4out of 5
Design
3out of 5
Value
3out of 5
Rating:
3out of 5
Good phone...could be better
PostedApril 29, 2009
No, I would not recommend this to a friend.
PostedApril 29, 2009
"I'm so disappointed that this thing has a web browser but I can't even watch videos on it. It came with a USB cord, but for what? Nothing happens when I plug it in. It's not easy to put movies or music on it and it doesn't seem to be compatible with iTunes.
There are some great things about the phone, but it really needs some improvement. For what I had to pay up front, I'm frustrated with it."
No, I would not recommend this to a friend.
Share:
+3points
4of5voted this as helpful.
Review 17 for Samsung Finesse™ Touchscreen Cell Phone
dimpu
Features
2out of 5
Performance
2out of 5
Design
3out of 5
Value
2out of 5
Rating:
2out of 5
This product has limited features
PostedOctober 7, 2011
No, I would not recommend this to a friend.
PostedOctober 7, 2011
"The product features has limited features. The voice quality is not good. In cold weather the phone freezes. Downloading applications is a problem. Only two emails can be worked. ANd And And...... I have changed three phones. All the phones had same problems. Not worth for money."
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Share:
0points
0of0voted this as helpful.
Review 18 for Samsung Finesse™ Touchscreen Cell Phone
goodwoody
I have used this product for:2-5 years
Expertise:novice
# of SAMSUNG products I own:1-2
Features
2out of 5
Performance
1out of 5
Design
3out of 5
Value
2out of 5
Rating:
2out of 5
touchscreen
PostedFebruary 2, 2011
I would recommend this to a friend!
PostedFebruary 2, 2011
"touchscreen has dead spots where pressing any key in this area is off alignment"
Pros: Bright display
I would recommend this to a friend!
Share:
0points
0of0voted this as helpful.
Review 19 for Samsung Finesse™ Touchscreen Cell Phone
Flealuv2work
from Hville NC
I have used this product for:6-12 months
Expertise:intermediate
# of SAMSUNG products I own:6-10
Features
3out of 5
Performance
1out of 5
Design
1out of 5
Value
1out of 5
Rating:
2out of 5
PostedJanuary 2, 2011
No, I would not recommend this to a friend.
PostedJanuary 2, 2011
"This product is to pricey for what it does. I have had cheaper phones that would perform better than this phone"
Pros: Bright display, Realistic color
Cons: Poor quality, Did not meet expectations, easily scratched
No, I would not recommend this to a friend.
Share:
0points
0of0voted this as helpful.
Review 20 for Samsung Finesse™ Touchscreen Cell Phone
bossman
I have used this product for:6-12 months
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features
4out of 5
Performance
2out of 5
Design
3out of 5
Value
2out of 5
Rating:
2out of 5
Diasppointed/Disgruntled and Frustrated
PostedFebruary 18, 2010
No, I would not recommend this to a friend.
PostedFebruary 18, 2010
"I loved my phone until I recently statred having problems with it. The battery life began to diminish, drastically everyday. then the phone began to heatt up on its on. I was told Metro PCS that the phone was discountinued, I recieve a new replacement phone and with 12 hours had the same issues. I am now on my 3rd phone and again I charge the phone to completion only to have it die within minutes to one hour after charging. I got my 3rd phone on yesterday at 5:00 p.m. and charged it for 2 hours only to wake up and find the phone was heated to slight burning feeling and then within 20 minutes the battery was dead. I am returning to Metro PCS again today.
Based on this I would hesitate to recommend this phone to any of my friends"
No, I would not recommend this to a friend.
Share:
+23points
31of39voted this as helpful.
Review 21 for Samsung Finesse™ Touchscreen Cell Phone
MobileWacha
Features
3out of 5
Performance
3out of 5
Design
1out of 5
Value
3out of 5
Rating:
2out of 5
Step Back
PostedApril 25, 2009
No, I would not recommend this to a friend.
PostedApril 25, 2009
"This wasn't designed well. It's worth it to get a phone that won't frustrate you like this one.
You can't even back up your phone numbers. You can't easily connect it to a PC.
The user interface is cheap. cheap. cheap.
I wouldn't buy it again."
No, I would not recommend this to a friend.
Share:
+4points
4of4voted this as helpful.
Review 22 for Samsung Finesse™ Touchscreen Cell Phone
iPou
from Bronx, NY
I have used this product for:1-3 months
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features
1out of 5
Performance
1out of 5
Design
1out of 5
Value
1out of 5
Rating:
1out of 5
Not the greatest smartphone
PostedOctober 30, 2012
No, I would not recommend this to a friend.
PostedOctober 30, 2012
"There are better designs out there and for what the price is, you are better off with other devices."
Pros: Durable
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Share:
0points
0of0voted this as helpful.
Review 23 for Samsung Finesse™ Touchscreen Cell Phone
Unhappyshopper3
from Omaha, NE
I have used this product for:1-2 years
Expertise:expert
# of SAMSUNG products I own:1-2
Features
2out of 5
Performance
1out of 5
Design
2out of 5
Value
1out of 5
Rating:
1out of 5
The phone is junk
PostedMay 2, 2011
No, I would not recommend this to a friend.
PostedMay 2, 2011
"No support drivers for Windows 7 so I can't transfer picture from the Phone to my computer. The touch screen is a pain because when you have it turn on the screen keeps locking up making it a pain to dial a telephone number with an extension. If you have the touch lock turned off it will still dial a telephone number even with the one touch dialing turned off. I would not recommend this phone to anyone."
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Share:
0points
0of0voted this as helpful.
Review 24 for Samsung Finesse™ Touchscreen Cell Phone
jl34987
from florida
I have used this product for:1-2 years
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features
2out of 5
Performance
1out of 5
Design
2out of 5
Value
1out of 5
Rating:
1out of 5
expensive phone for the features
PostedApril 17, 2011
PostedApril 17, 2011
"the amount of apps for this phone was very limited and not very useful, the touchscreen became uncalibrated and could not be fixed with the calabriation app on the phone, the internet was extremly slow, after charging my phone one day the touchscreen became completly useless with no damage to the phone, for the money i paid for the phone i would not buy another one and would be wary of other samsung phones for this reason"
Cons: Did not meet expectations
Share:
0points
0of0voted this as helpful.
Review 25 for Samsung Finesse™ Touchscreen Cell Phone
venhec
from Pompano Beach, FL
I have used this product for:6-12 months
Expertise:expert
# of SAMSUNG products I own:1-2
Features
1out of 5
Performance
1out of 5
Design
2out of 5
Value
1out of 5
Rating:
1out of 5
The worst phone I ever had
PostedMarch 25, 2011
No, I would not recommend this to a friend.
PostedMarch 25, 2011
"Touch screen is a disaster. It resets when you click a link... No web support for it. It doesn't connect to Samsung PC Studio.. This is a big mistake...."
Cons: Poor quality, Did not meet expectations, very bad touch screen
No, I would not recommend this to a friend.
Share:
+1point
1of1voted this as helpful.
Review 26 for Samsung Finesse™ Touchscreen Cell Phone
Jshutrbug28
from Kentucky
I have used this product for:less than a month
Expertise:expert
# of SAMSUNG products I own:1-2
Features
1out of 5
Performance
4out of 5
Design
4out of 5
Value
1out of 5
Rating:
1out of 5
Very Disappointed
PostedJune 2, 2009
No, I would not recommend this to a friend.
PostedJune 2, 2009
"Purchased this phone and have been sorry since. If you're looking for a Phone (only) then you're ok but that's about all it's good for. Does not have playlist capabilities, can't set up email, and will not sync with computer. It really should not be described as a Smartphone at all. Also, no driver everything has to go to a card in order to use. Iphone has lots of great free apps and this phone doesn't really have any "good" pay for apps. Verrrrry disappointed in this phone and will be returning it today."