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Customer Reviews for Samsung Printer Xpress M2020W

Samsung Printer Xpress M2020W

Rating:
4.5 out of 5
4.5
 out of 
5
(6 Reviews) 6
Open Ratings Snapshot
Rating Breakdown 6 reviews
5 stars
4
4 stars
1
3 stars
1
2 stars
0
1 star
0
5 out of 6(83%)reviewers would recommend this product to a friend.
Customer Reviews for Samsung Printer Xpress M2020W
Review 1 for Samsung Printer Xpress M2020W
Rating: 
5 out of 5
5 out of 5

Upgraded!

Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
By
onOctober 5, 2014
from Michigan, USA
I have used this product for:less than a month
Expertise:expert
# of SAMSUNG products I own:3-5
Pros: Inexpensive, Lightweight, wireless, airprint
I purchased this printer to upgrade my previous Samsung ML-1665 laser printer. It is insanely easy to set up. It performs like my original laser printer, which is what I wanted, but also includes the extra features of wireless printing and AirPrint. Setting it up took less than 2 minutes and I was able to print from my MacBook and iPhone. Excellent printer & excellent price. It is also quite compact which is awesome, especially compared to a lot of laser printers.
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
I would recommend this to a friend!
+2points
2of 2voted this as helpful.
Review 2 for Samsung Printer Xpress M2020W
Rating: 
5 out of 5
5 out of 5

Cost Effective Wireless Printer

Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
By
onSeptember 3, 2014
from Lancaster County, PA, USA
I have used this product for:1-3 months
Expertise:expert
# of SAMSUNG products I own:11+
Pros: Inexpensive
Cheap, cost effective black and white wireless laser printer.
Not much more to say about it.
It's exactly what we were looking for so we purchased 11 of these printers. Have had them for about a month now and they're working great!
Not many features, but for the price what do you expect?
Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 3 for Samsung Printer Xpress M2020W
Rating: 
5 out of 5
5 out of 5

perfect solution for small offuce

Features 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
By
onAugust 28, 2014
from Toronto, Ontario
I have used this product for:less than a month
Expertise:novice
# of SAMSUNG products I own:3-5
Pros: Inexpensive, Lightweight
Got a great deal the other day from local big chain retailer. Surprise it came equipped with a printer cable. Unpacking was easy and driver installation took only 4 min. It is a little noisy during startup. Only concern is I see steam on the paper when it come out even I was only printing one page, so if you are printing multiple page you May want to watch out for overheating. The paper is actually not too hot to handle. Print quality is as good as a bigger machine. The NFC printing is quick and easy. I'm fully enjoying this printer and highly recommend this one.
Features 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
I would recommend this to a friend!
0points
1of 2voted this as helpful.
Review 4 for Samsung Printer Xpress M2020W
Rating: 
5 out of 5
5 out of 5

A Very Good Purchase

Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
By
onAugust 27, 2014
from Washington, USA
I have used this product for:1-3 months
Expertise:novice
# of SAMSUNG products I own:3-5
Pros: Inexpensive, Lightweight, quality made product
I already have a nice color printer but hated when others used it for documents and such so I went ahead and bought this printer for documents and black and white printing.
I am very pleased at how easy it was to set up the wireless and how nice the prints are.
Also, setting up my wife's Ipod and my Android Smartphone was easy as can be.
I click "print" on a document either on the phone or computer and the printer responds quickly.
This is just another Samsung product that I have found to work great
Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 5 for Samsung Printer Xpress M2020W
Rating: 
4 out of 5
4 out of 5

Small footprint

Features 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
By
onOctober 12, 2014
from Texas, USA
I have used this product for:1-3 months
Expertise:intermediate
# of SAMSUNG products I own:11+
Pros: Inexpensive, Lightweight, small profile
I read the dimensions before I bought it, but when I unpacked the printer from the box I couldn't believe how small and compact it is. A true space saver, sleek and simple in design. Tons of features packed into something barely larger than a toaster, thank you Samsung! Software loaded easily on Win Vista & 7 computers and can be customized for more advanced users. Although I've only owned this printer about a month, it has been running problem free since installation. Great product!
Features 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 6 for Samsung Printer Xpress M2020W
Rating: 
3 out of 5
3 out of 5

not the best printer I've ever owned but not the worst

Features 
2 out of 5
2 out of 5
Performance 
2 out of 5
2 out of 5
Design 
2 out of 5
2 out of 5
Value 
3 out of 5
3 out of 5
By
onJuly 23, 2014
from Texas City, TX
I have used this product for:less than a month
Expertise:expert
# of SAMSUNG products I own:3-5
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations
This printer is not for the faint of heart. Took a few hours with tech support (very good tech support) to even figure out where the settings for the print quality, paper setup, etc.
Go to Windows, Control Panel, Hardware and sound, view printers, select the SECxxxxxx (not the other 3 Samsung M2020 printers that install as well), right click then select PRINTING PREFERENCES. These settings do not show up when you try to print a document as the instruction manual suggests. The manual is really basic and there is nothing basic about this setup.
I had to setup the printer manually, connected with USB to my laptop, download drivers/firmware from Samsung then install Samsung disc that came with it.
This software has no options to fine tuning the printing.
I made the mistake of selecting ECO printing and it took several hours with tech support to unselect it.
Printing with ECO print is very light, font is thin. I realize this isn't a graphics printer but I thought at the advertised 1200 x 1200 dpi the graphics would be decent. They are not.
Black prints decent but any shades( of grey or any documents with color) prints incredibly light. Very limited grey scale printing.
The unit is incredibly small, a big plus, and inexpensive. The printer cartridge is fifteen bucks more then for the laser printer I intended to buy, with 500 less pages per cartridge. I will probably return this.
This printer would be good for printing where quality was not a concern and space was at a minimum and (any kind) graphics were not an issue.
Features 
2 out of 5
2 out of 5
Performance 
2 out of 5
2 out of 5
Design 
2 out of 5
2 out of 5
Value 
3 out of 5
3 out of 5
No, I would not recommend this to a friend.
+1point
1of 1voted this as helpful.
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