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Customer Reviews for WF431ABW/XAA

WF431ABW/XAA

Rating:
4.071 / 5
4.1
 / 
5
(28 Reviews) 28
Open Ratings Snapshot
Rating Breakdown 28 reviews
5 stars
16
4 stars
6
3 stars
2
2 stars
0
1 star
4
22 out of 26(85%)customers would recommend this product to a friend.
Customer Questions & Answers:
30 Questions | 29 Answers
Customer Reviews for WF431ABW/XAA
Review 1 for WF431ABW/XAA
Customer Avatar
akcanman
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
5 out of 5
5 out of 5

3.9 cu ft steam and powerfoam is awesome

PostedAugust 25, 2012
I would recommend this to a friend!
PostedAugust 25, 2012
"I am very satisfied with this front load washer..It is very quiet and efficient .I would suggest it to friends"
I would recommend this to a friend!
+2points
2of 2voted this as helpful.
Review 2 for WF431ABW/XAA
Customer Avatar
mrgarcia81
from Commerce City, CO
I have used this product for:1-3 months
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Awesome for a family of 5!

PostedAugust 2, 2012
I would recommend this to a friend!
PostedAugust 2, 2012
"We purchased these machines from BestBuy and great deal. So far we do about 5 loads a week. The cycles are quiet and the spin speed is amazing. It does very well on the handmade items but was a little weak on some of my car repair clothes. Please use Refresh to get rid the smell because we were wondering what it was."
Pros: fast cycles, steam
Cons: not many color choices
I would recommend this to a friend!
+2points
2of 2voted this as helpful.
Review 3 for WF431ABW/XAA
Customer Avatar
grana
I have used this product for:6-12 months
# of SAMSUNG products I own:3-5
Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
5 out of 5
5 out of 5

Washer is Great

PostedJuly 6, 2012
I would recommend this to a friend!
PostedJuly 6, 2012
"Gets clothes very clean and the machine is so quiet"
Pros: attractive appearance
Cons: a little too pricey
I would recommend this to a friend!
+4points
4of 4voted this as helpful.
Review 4 for WF431ABW/XAA
Customer Avatar
Luv2DoLaundry
from Chicago, Illinois
I have used this product for:1-3 months
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

This product is fantastic!!

PostedJune 25, 2012
I would recommend this to a friend!
PostedJune 25, 2012
"I have to admit deciding to purchase this machine was a long time coming! I am so happy we did though! It was well worth it and it will save us money over the years! Everything is clean and fresh! I have no complaints all to make! I don't think there is one "Con" to our purchase!! Thank you Samsung!!"
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
+4points
4of 4voted this as helpful.
Review 5 for WF431ABW/XAA
Customer Avatar
mweiss
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

The only washer you'll need

PostedMarch 13, 2012
PostedMarch 13, 2012
"by far hands down the ultimate washer. Very heavy if you intend to install yourself."
+2points
2of 2voted this as helpful.
Review 6 for WF431ABW/XAA
Customer Avatar
Anonymous
from Scott Depot, WV
I have used this product for:6-12 months
Expertise:intermediate
# of SAMSUNG products I own:6-10
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Great Value

PostedMarch 4, 2012
I would recommend this to a friend!
PostedMarch 4, 2012
"We purchased the washer dryer combo in July and have been extremely satisfied with our purchase. It is easy to use and so much more efficient. It's true what the salesman tells you about saving on your water bill. Not to mention the sewer bill."
I would recommend this to a friend!
+2points
2of 2voted this as helpful.
Review 7 for WF431ABW/XAA
Customer Avatar
bg3591
from Northern Virginia
I have used this product for:3-6 months
Expertise:intermediate
# of SAMSUNG products I own:6-10
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Very nice!

PostedMarch 3, 2012
I would recommend this to a friend!
PostedMarch 3, 2012
"Bought this washer along with the matching dryer about 6 months ago. It runs like a champ. There are more settings than I really need, but that's okay. The washer is quiet, which is very important since the laundry closet is close to our family living area.
I have two design issues: a) the door is not reversible, and b) the bleach reservoir is hard to reach. But these are small issues compared to the price/performance value!
"
Pros: quiet, minimal vibration
Cons: none
I would recommend this to a friend!
+6points
6of 6voted this as helpful.
Review 8 for WF431ABW/XAA
Customer Avatar
TexasSphinx
from Longview, Texas
I have used this product for:less than a month
Expertise:expert
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Great features, price, look

PostedFebruary 20, 2012
I would recommend this to a friend!
PostedFebruary 20, 2012
"I've only had it for a few days but have done 8 loads. All come out clean. They are softer and smell great after drying. Very quiet, no leaks and no odors at this time."
I would recommend this to a friend!
+3points
4of 5voted this as helpful.
Review 9 for WF431ABW/XAA
Customer Avatar
ryanjf
from Chicago, IL
I have used this product for:1-3 months
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
3 out of 5
3 out of 5
Rating: 
5 out of 5
5 out of 5

Great washer

PostedFebruary 2, 2012
I would recommend this to a friend!
PostedFebruary 2, 2012
"Hooked up the water lines, drain and power. Leveled it out and started a load and I couldn't believe how quiet this washer wash. Barely uses any water and clothes and bedding are cleaner than my old top load HE washer. Only con is that the cycle times are a little longer than average but it's worth the wait. Anyone that says this washer is noisy either got a defective unit or doesn't know how to use a level."
I would recommend this to a friend!
+3points
3of 3voted this as helpful.
Review 10 for WF431ABW/XAA
Customer Avatar
CWL33
from Washington State
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Great performance, value and features

PostedJanuary 11, 2012
I would recommend this to a friend!
PostedJanuary 11, 2012
"I have only had the washer for one week. It is standing up to the promise about being good for pier and beam structures. My old front loader walked during the spin cycle. This one stays in one spot. It also removes 99% of the water so the drying takes very little time. Will add to this as I use the features."
Pros: Bright display, Durable
Cons: none so far
I would recommend this to a friend!
+4points
4of 4voted this as helpful.
Review 11 for WF431ABW/XAA
Customer Avatar
CrystalLight
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

This washer is so quiet and works great!

PostedDecember 30, 2011
I would recommend this to a friend!
PostedDecember 30, 2011
"I have had my washer for over 2 months now and have no complaints. Samsung makes wonderful products and they have lived up to their name w/ this washing machine. It has great features and is so quiet you hardly know its running. Gets the clothes nice & clean!"
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
+3points
3of 3voted this as helpful.
Review 12 for WF431ABW/XAA
Customer Avatar
nebdrummerboy
from Melbourne, FL
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

PostedNovember 25, 2011
I would recommend this to a friend!
PostedNovember 25, 2011
"Good Product! Just bought it from Lowe's and really enjoy using it. Having a light in the washer really helps to see the clothes better after the wash is done. Would definitely recommend them to a friend."
Pros: Bright display, Durable
I would recommend this to a friend!
+3points
3of 3voted this as helpful.
Review 13 for WF431ABW/XAA
Customer Avatar
fireball2
from Charlotte, NC
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

Exceptional Machine

PostedOctober 21, 2011
I would recommend this to a friend!
PostedOctober 21, 2011
"Its been home for a day and i saved an old discolored comforter to wash as a trial case. It did an exceptional job and removed all of the stains. We're very impressed so far.."
I would recommend this to a friend!
 
My product recommendations
 
+2points
3of 4voted this as helpful.
Review 14 for WF431ABW/XAA
Customer Avatar
cath42
from az
I have used this product for:1-3 months
Expertise:expert
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
5 out of 5
5 out of 5

Nice and quite. Cleans well.

PostedJuly 31, 2011
I would recommend this to a friend!
PostedJuly 31, 2011
"The washer is nice and quite. It cleans well.However it is wrinkling my clothes more then I like. Love the pure clean cycle. It cleans the washer for you without you having to wipe out with bleach.Love the beddung plus cycle.Haven't used the steam cycle yet."
I would recommend this to a friend!
+4points
6of 8voted this as helpful.
Review 15 for WF431ABW/XAA
Customer Avatar
wafer
from New Jersey shore
I have used this product for:less than a month
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
5 out of 5
5 out of 5

Much better than our 5 year old top of the line Kenmore

PostedJune 28, 2011
I would recommend this to a friend!
PostedJune 28, 2011
"I have had the washer for 5 days now and put it to work right away. The unit cleans great and the spin cycle is very effective at water extraction. I love the steam cycle option for when it is needed. As an added bonus, the vibrations are very minimal. The Kenmore that we had (which failed in less than 5 years) was not very good in this aspect and vibrated terribly. The unit has a basement under it, so this is important in my situation. And yes, it was level.
Time will tell how durable this unit is, however so far it is a vast improvement over our 5 year old, top of the line, Kenmore.
"
I would recommend this to a friend!
+6points
9of 12voted this as helpful.
Review 16 for WF431ABW/XAA
Customer Avatar
RetiredRN
from USA
I have used this product for:1-3 months
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
5 out of 5
5 out of 5

I love our washer!!

PostedJune 8, 2011
I would recommend this to a friend!
PostedJune 8, 2011
"I did a lot of research. With all the criticisms of front loaders, I decided to buy another agitator type. The night before the purchase I said that I won't even know I have a new washer.
My son suggested that I try a front loader. I checked the reviews and found Samsung to be highly recco'd. Thank goodness I did. I have never been more pleased with a product. If you go through all the criticisms of front loaders, you will find that this model has addressed all of them. There are a myriad of choices for the wash loads. This washer and the matching dryer make washing fun.
"
I would recommend this to a friend!
+6points
13of 20voted this as helpful.
Review 17 for WF431ABW/XAA
Customer Avatar
CalBundy
from Ohio
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
3 out of 5
3 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
4 out of 5
4 out of 5

Discharge Hose Length

PostedMay 22, 2012
I would recommend this to a friend!
PostedMay 22, 2012
"I am pleased with the washer overall, but need a longer discharge hose. Apparently Samsung does not make this part nor an extender kit. If you live in a house where the discharge drain is not conveniently placed or, as in my case, the washer and dryer placements need swapped due to how the doors are hinged, you are out of luck."
Cons: length of discharge hose
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 18 for WF431ABW/XAA
Customer Avatar
HondaFan81
I have used this product for:3-6 months
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Rating: 
4 out of 5
4 out of 5

Great washer

PostedMarch 6, 2012
I would recommend this to a friend!
PostedMarch 6, 2012
"Excellent energy saving features and various cycle features to choose from. Cycles can be customized if you wish. Beginning of wash cycles are very quiet, but spin cycle vibrates more than expected on 2nd floor. Spin cycle is very fast, needs very secure base to be quieter. Make sure to level out washer well, it helps reduce vibration. Overall, quieter than older machines and worth the energy savings."
Pros: Durable, more than enough features, initially intimidating but intuitive, excellent energy saving features
Cons: beginning of cycle very quiet, spin cycle noiser than expected
I would recommend this to a friend!
+2points
2of 2voted this as helpful.
Review 19 for WF431ABW/XAA
Customer Avatar
Mark66
Features 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
4 out of 5
4 out of 5

PostedFebruary 19, 2012
I would recommend this to a friend!
PostedFebruary 19, 2012
"Best washer in the U.S. So quite and save water. I would like to recommend this product to my friends."
Pros: Inexpensive
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 20 for WF431ABW/XAA
Customer Avatar
Respir
Features 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Value 
3 out of 5
3 out of 5
Rating: 
4 out of 5
4 out of 5

whites are white

PostedOctober 1, 2011
I would recommend this to a friend!
PostedOctober 1, 2011
"My clothes are cleaner. Not as quiet as a pervious washer, no just spin cycle or just drain cycle. Has a tendence for socks to get clear in the back behind the baffle only a hang up if u don't have it on the extra pedestal. You still need to pre treat spots. Cycles are longer than other top brands. It is pricey. But love the foam technology. You use a lot less soap powder and fabric softner. You can smell the freshness, clothes are brighter. I have gotten stains out that have been in fabrics a long time, every day table cloth that was stained more than 3 years, clothes my son wears at a machine shop!! steam great for odors. I have not had any problem with mold or odor. I leave the door open, it is in a downstairs area so it is cooler and I dry the rubber seal at the end of using for the day. Love it."
I would recommend this to a friend!
+8points
8of 8voted this as helpful.
Review 21 for WF431ABW/XAA
Customer Avatar
MrSupe
from New York
I have used this product for:1-3 months
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
4 out of 5
4 out of 5

Washer & Dryer

PostedSeptember 4, 2011
I would recommend this to a friend!
PostedSeptember 4, 2011
"Just received both as a gift...easy install and so far no issues. Pretty quite performance...sometimes we can't tell if the washer is running its that quiet. However, end of wash and drying tone can be better when on...annoying."
Pros: Bright display, great spin cycle, very quiet, easy to install, mycycle feature is great
Cons: end of cycle buzzer annoying
I would recommend this to a friend!
-1point
0of 1voted this as helpful.
Review 22 for WF431ABW/XAA
Customer Avatar
Snickdoos
from NC
I have used this product for:less than a month
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
4 out of 5
4 out of 5

This one seems to clean really well

PostedJuly 6, 2011
I would recommend this to a friend!
PostedJuly 6, 2011
"I had the WF520ABW washer for less than one week - water would not get hot. A repairman came to check and was going to order a new heater! Luckily our appliance store would not go for that and offered to switch it out. Being a bit gun shy on another of that same model, we switched it out for this machine, and I am so much happier. Though this machine has a 3.9 cu ft tub, as opposed to the 4.3 one mentioned above, it is still HUGE. It seems to work very well - it's so nice to have fresh smelling towels after 13 yrs of the lonely repairmans front loader! The water does get hot in this one, however, the wash cycles can be very long. "Sanitize" cycle takes about 2 hours - but hey - the towels are fresh smelling!! I wish that the door could be reversed, but I'll just have to live with it. Also, I'm not a big fan of the "jingles" that play to indicate the cycle is finished."
Pros: Bright display, sanitize seems to work great
Cons: non reversible door, expensive, long wash cycles
I would recommend this to a friend!
 
My product recommendations
7.5 cu. ft. Steam Gas Dryer
4.4 out of 5(5)
 
 
 
 
 
+3points
9of 15voted this as helpful.
Review 23 for WF431ABW/XAA
Customer Avatar
claybhs
from slidell, La
I have used this product for:3-6 months
Expertise:expert
# of SAMSUNG products I own:11+
Features 
4 out of 5
4 out of 5
Performance 
2 out of 5
2 out of 5
Design 
2 out of 5
2 out of 5
Value 
2 out of 5
2 out of 5
Rating: 
3 out of 5
3 out of 5

Door latch broke

PostedSeptember 16, 2012
No, I would not recommend this to a friend.
PostedSeptember 16, 2012
"Door latch broke within 6 months of purchase. Took serviceman a week to come and look at washer. Takes a week to order part. without washer for two weeks and do not know if repair is covered by warranty."
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
+1point
1of 1voted this as helpful.
Review 24 for WF431ABW/XAA
Customer Avatar
DGOUTDOORS
from Tx
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Design 
3 out of 5
3 out of 5
Value 
4 out of 5
4 out of 5
Rating: 
3 out of 5
3 out of 5

Parts

PostedFebruary 15, 2012
I would recommend this to a friend!
PostedFebruary 15, 2012
"I hope that repair parts, if needed, will be available on this model. Overall we like the samsung brand."
I would recommend this to a friend!
-2points
0of 2voted this as helpful.
Review 25 for WF431ABW/XAA
Customer Avatar
jimod
Features 
3 out of 5
3 out of 5
Performance 
3 out of 5
3 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

does not last...

PostedNovember 17, 2012
No, I would not recommend this to a friend.
PostedNovember 17, 2012
"Installed on second floor, pro is low vibration.
Not happy with the durability. Door lock busted 2 weeks after warranty expired."
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
0points
0of 0voted this as helpful.
Review 26 for WF431ABW/XAA
Customer Avatar
Fit2BTied
from New Jersey
Features 
4 out of 5
4 out of 5
Performance 
1 out of 5
1 out of 5
Design 
2 out of 5
2 out of 5
Value 
2 out of 5
2 out of 5
Rating: 
1 out of 5
1 out of 5

Broken within 4 months

PostedAugust 20, 2012
No, I would not recommend this to a friend.
PostedAugust 20, 2012
"Purchased this item - door lock stopped working within the first 4 months . It took 3 days to get someone out to diagnose the problem and then another 10 days to get the part into stock. And add another 2 days to get that repair done. Resulting in 2 weeks without a washer - keep in mind it was brand new. If it continues to take that long to get parts, I will be asking for a replacement."
Pros: great when it works
Cons: Did not meet expectations
No, I would not recommend this to a friend.
+2points
2of 2voted this as helpful.
Review 27 for WF431ABW/XAA
Customer Avatar
John4you
Features 
1 out of 5
1 out of 5
Performance 
2 out of 5
2 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

Buy a Whirlpool

PostedSeptember 30, 2011
PostedSeptember 30, 2011
"This Samsung washer has been nothing but trouble. PowerFoam is a joke. Save yourself the time and buy the Whirlpool rated number 1 in Consumer Reports. I did, works much better."
Cons: Poor quality, Did not meet expectations
-13points
1of 15voted this as helpful.
Review 28 for WF431ABW/XAA
Customer Avatar
hueymattie
from Oregon
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
1 out of 5
1 out of 5
Design 
4 out of 5
4 out of 5
Value 
1 out of 5
1 out of 5
Rating: 
1 out of 5
1 out of 5

error code with in 2 weeks of installation

PostedJune 2, 2011
No, I would not recommend this to a friend.
PostedJune 2, 2011
"2 error codes less than 2 weeks after brand new installation.
Machine manual has been used very carefully to insure correct operation.
"
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
-11points
0of 11voted this as helpful.
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