Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at firstname.lastname@example.org and on the network status screen let us know if there is a red X over anything, and if so, what is it? Further, please let us know the MAC address, IP address, Gateway address, and subnet mask . Thank you for being a Samsung customer!
The Samsung Online Support Team
6 days ago