SamsungSupport13's Stats
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- Answer Count11072
- Helpfulness Votes132
- First AnswerOctober 18, 2010
- Last AnswerDecember 19, 2012
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- Best Answers38
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SamsungSupport13's Questions
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how do I adjust my content rating filter?
Hi mattmik,
Thank you for your inquiry. We understand
that you would like to know how to adjust
the content rating filter on your
SGH-I727.
You may adjust content filtering by following the steps provided below:
1. From Home screen, tap Applications > Play Store > Menu key > Settings.
2. Tap Content filtering.
3. Check or uncheck the options by tapping on the box.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support. It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand
that you would like to know how to adjust
the content rating filter on your
SGH-I727.
You may adjust content filtering by following the steps provided below:
1. From Home screen, tap Applications > Play Store > Menu key > Settings.
2. Tap Content filtering.
3. Check or uncheck the options by tapping on the box.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support. It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
SGH-T879
How can I choose different ringtones to use for each calender listing?
In my old Galaxy S, there was a way to choose ringtones for each individual calender listing. On the Note, I can choose ringtones for each alarm, but not for each calender listing. I can only choose one piece of music which is used for all the calender listings. Am I missing something?
Tags: applications
Hi persephone1,
Thank you for your inquiry. We understand that you would like to assign different ringtones on each calendar listing on your SGH-T879.
There are no configurable options to assign different ringtones on each calendar listing on your phone. We do apologize for the inconvenience this may cause you.
All Samsung products are manufactured to the specifications of the service provider for whom they are produced.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to assign different ringtones on each calendar listing on your SGH-T879.
There are no configurable options to assign different ringtones on each calendar listing on your phone. We do apologize for the inconvenience this may cause you.
All Samsung products are manufactured to the specifications of the service provider for whom they are produced.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
How do I install adobe flash player on my Samsung Galaxy tab 10.1?
Tags: applications
Hi nitpicky,
Thank you for your inquiry. We understand that you would like to know how to install Adobe Flash Player on your SGH-T779.
You may try to download a third party application from Android Market to have this functionality on your phone.
Please bear in mind that Samsung does not support the use of any third party hardware with our handsets. If you will be having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know how to install Adobe Flash Player on your SGH-T779.
You may try to download a third party application from Android Market to have this functionality on your phone.
Please bear in mind that Samsung does not support the use of any third party hardware with our handsets. If you will be having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
SPH-M390
Why Can't I assign ringtones that I've added to my SDHC card
I've read complete tutorials on how to create .3g2 files. I've made them 512kb or less and saved them both in the phones DCIM\100SSMED folder, and in the DCIM\100SSMED folder that I've created on my 16gb SDHC card. I can easily view these files under my photo/video folder on my phone, but when I right click the file there is no option to assign it as a ringtone. I have paid to download ringtones that I like on my PC and even modified them to be compatible with my phone. How do I assign them as ringtones once they're on my phone? Do they need to be a different file extension other than .3g2?
Thanks,
Jake
Thanks,
Jake
Tags: hardware
Hi Chookie,
Thank you for your inquiry. We understand that you would like to know why can't you assign ringtones on your SD card that has a file extension .3g2 on your SPH-M390. We do apologize for the inconvenience this might have caused you.
You may use the link provided below for the media specification of your phone such as audio files.
Note: Please copy and paste the entire
link on the search engine.
http://www.samsung.com/us/mobile/cell-phones/SPH-M390ZSASPR-specs
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know why can't you assign ringtones on your SD card that has a file extension .3g2 on your SPH-M390. We do apologize for the inconvenience this might have caused you.
You may use the link provided below for the media specification of your phone such as audio files.
Note: Please copy and paste the entire
link on the search engine.
http://www.samsung.com/us/mobile/cell-phones/SPH-M390ZSASPR-specs
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
how can i use my SIII in Greece? What do I need to know?
How can i use my SIII in Greece?
What do I need to know before I leave for my vacation there?
What do I need to know before I leave for my vacation there?
Tags: applications, connectivity, software updates, Wi-Fi/Internet
Hi mikis,
Thank you for your inquiry. We understand that you would like to know if you can use your SGH-I747 in Greece.
We advise you to contact your Service Provider to check for services that they have to be able to use your phone in other countries.
You may reach AT&T at 1-800-331-0500 for further assistance.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know if you can use your SGH-I747 in Greece.
We advise you to contact your Service Provider to check for services that they have to be able to use your phone in other countries.
You may reach AT&T at 1-800-331-0500 for further assistance.
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
SCH-M828C
If I update my software on my Samsung Galaxy Precedent™ (Straight Talk) Android Smartphone will I lose my contacts?
Hi Nurse31,
Thank you for your inquiry. We understand that you would like to know if you'll lose your contacts if you will be updating the software of your SCH-M828C.
Questions concerning the use of your handset are best addressed through your Service Provider.
Straight Talk Contact Information: 1-877-430-2355
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know if you'll lose your contacts if you will be updating the software of your SCH-M828C.
Questions concerning the use of your handset are best addressed through your Service Provider.
Straight Talk Contact Information: 1-877-430-2355
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
SGH-T859
does the tab 10.1 support adobe flash?
Hi Christmastabuser,
Thank you for your inquiry. We understand that you would like to know if the SGH-T859 supports Adobe Flash.
You may try to download a third party application from Android Market to have this functionality on your phone.
Please bear in mind that Samsung does not support the use of any third party hardware with our handsets. If you will be having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know if the SGH-T859 supports Adobe Flash.
You may try to download a third party application from Android Market to have this functionality on your phone.
Please bear in mind that Samsung does not support the use of any third party hardware with our handsets. If you will be having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
when will i get the multitasking feature on my SCH-R950? That is one of the main selling points for me.
Tags: software updates
Hi Qnote2,
Thank you for your inquiry. We understand that you would like to know when will you get the multi-window function on your SCH-R950.
The multi-window function will be available with the next MR (maintenance release).
We are unable to speculate when will the next maintenance release might be available for your phone due to the fact that this might lead to inaccurate information and confusion.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know when will you get the multi-window function on your SCH-R950.
The multi-window function will be available with the next MR (maintenance release).
We are unable to speculate when will the next maintenance release might be available for your phone due to the fact that this might lead to inaccurate information and confusion.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
Intercept™
(SPH-m910)
How do I remove this phone from my account?
Hi alopezjr,
Thank you for your inquiry. We understand that you would like to know how to remove a product listed on your account.
There are no configurable options to remove a product that is registered on your Samsung account. This is for security purposes of your products. We do apologize for the inconvenience this may cause you.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know how to remove a product listed on your account.
There are no configurable options to remove a product that is registered on your Samsung account. This is for security purposes of your products. We do apologize for the inconvenience this may cause you.
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
Galaxy S III will not connect to my computer
I cannot connect my phone to my computer. I use the USB cord and my machine will recognize the phone for photo sharing, but it will not recognize it otherwise. I am running windows 7 64 bit. so that my be part of the issue. My wife has the same phone and she is running windows 7 in 32 bit on her work computer and it recognizes it as soon as it is plugged in.
Tags: connectivity
Hi MattM154,
Thank you for your inquiry. We understand that your SCH-I535 is not recognized by your computer. We do apologize for the incovenience this might have caused you.
You may try performing a soft reset on the phone as a basic troubleshooting step to fix it, by taking out the battery for at least 15-30 seconds, then put the battery back in again and turn it back on to refresh the software.
Please restart your PC to also refresh its software.
You may try to use the different USB ports on your PC.
You may use the link provided below for the steps on how to transfer files between your phone and PC.
Note: Please copy and paste the entire link on the search engine.
http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=7355&prd_ia_cd=N0000006&map_seq=81380
Please use the link provided below to get to the page of where you can download drivers for your phone.
Note: Please copy and paste the entire link on the search engine.
http://www.samsung.com/us/support/supportOwnersProduct.do?prd_ia_cd=N0000006&prd_mdl_cd=SCH-I535RWBVZW&prd_mdl_name=SCH-I535
Once you get to the page using the link, scroll down and click on the second tab for Manuals & Downloads, click on the second tab for Software, click on the EXE blue button to download drivers.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that your SCH-I535 is not recognized by your computer. We do apologize for the incovenience this might have caused you.
You may try performing a soft reset on the phone as a basic troubleshooting step to fix it, by taking out the battery for at least 15-30 seconds, then put the battery back in again and turn it back on to refresh the software.
Please restart your PC to also refresh its software.
You may try to use the different USB ports on your PC.
You may use the link provided below for the steps on how to transfer files between your phone and PC.
Note: Please copy and paste the entire link on the search engine.
http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=7355&prd_ia_cd=N0000006&map_seq=81380
Please use the link provided below to get to the page of where you can download drivers for your phone.
Note: Please copy and paste the entire link on the search engine.
http://www.samsung.com/us/support/supportOwnersProduct.do?prd_ia_cd=N0000006&prd_mdl_cd=SCH-I535RWBVZW&prd_mdl_name=SCH-I535
Once you get to the page using the link, scroll down and click on the second tab for Manuals & Downloads, click on the second tab for Software, click on the EXE blue button to download drivers.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
5 months ago
Username
SamsungSupport13
SamsungSupport13
SamsungSupport13's Stories
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