samsung6's Stats
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- Answer Count2708
- Helpfulness Votes12
- First AnswerOctober 11, 2010
- Last AnswerJuly 1, 2011
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- Best Answers8
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samsung6's Reviews
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samsung6's Questions
samsung6 has not submitted any questions.
Samsung Instinct s30™ Touchscreen Cell Phone
no response to touch of screen. How do I fix? instinct s 30
Tags: fix it
Hi depett!
Thank you for your inquiry.
PLease try to take the battery out then put it back in after 15-20 seconds,if that didnt work you may contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357). for further assistance in issue.
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
PLease try to take the battery out then put it back in after 15-20 seconds,if that didnt work you may contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357). for further assistance in issue.
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
SGH-A187
WHY WONT MY PHONE CHARGE ?
my phone wont charge and it wont turn on its been charging for two hours what do i do
Tags: charge
Hi mike719!
Thank your for your Inquiry
Have you tried to use a different battery or a charger on the phone?
How long have you been experiencing this issue?
For further assistance you may contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).
Thank you for your continued interest in Samsung products.
Thank your for your Inquiry
Have you tried to use a different battery or a charger on the phone?
How long have you been experiencing this issue?
For further assistance you may contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
SGH-I987
Is there a tutorial for the galaxy s cell phone
Hi malcome!
Thank you for your inquiry.
Regarding your concern. there is a system tutorial under settings..
On the homescreen please tap on applications, > settings,> about tablet
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
Regarding your concern. there is a system tutorial under settings..
On the homescreen please tap on applications, > settings,> about tablet
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
Samsung Captivate™ Android Smartphone
How can I fix the GPS on a Captivate?
Tags: gps, captivate
Hi mikeyv!
Thank you for your inquiry.
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through email correspondence.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through email correspondence.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
How can I download my Gusto Phone Pictures from my phone to my Computer?
My phone came with a USB cable and when I plug it into my computer the computer alerts me of the new device. However, the computer will not show the phone as a external drive so I can move my pictures from the phone to the computer hard drive. How can I get the phone to show up as a drive on my computer>
Tags: pictures
Hi Blackbird717!
Thank your for your Inquiry
Although there are no configurable options available to transfer pictures or videos directly to a PC, you can send a picture via e-mail or to the Verizon Online Album.
Please follow the link provided below to guide you through the process
Thank you for your continued interest in Samsung products.
Thank your for your Inquiry
Although there are no configurable options available to transfer pictures or videos directly to a PC, you can send a picture via e-mail or to the Verizon Online Album.
Please follow the link provided below to guide you through the process
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
t155 Cell Phone
How do you set the ringer volume to stay at its loudest? I have tried to set at 7 and it always reverts back to 5 after the first call.
Hi Coloneltkd!
Thank you for your inquiry.
Try to take the battery out then put it back after 15 seconds then try it again, if that didnt work we would be glad to give you further assistance in issue, you may call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
Try to take the battery out then put it back after 15 seconds then try it again, if that didnt work we would be glad to give you further assistance in issue, you may call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
Samsung Alias™ 2 Full Qwerty Cell Phone
I need to find a back for my Samsung Alias2 model# sch-u750, can I order one?
Hi ellemae1!
Thank you for your inquiry.
Regarding your concern, you may call our Samsung Accessory department at this number *Accessory Sales Department – (1-888-987-4357) to check if we have an available backcover for your phone.
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
Regarding your concern, you may call our Samsung Accessory department at this number *Accessory Sales Department – (1-888-987-4357) to check if we have an available backcover for your phone.
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
Samsung Reality™ Touchscreen Cell Phone
How can you record on the Samsung Reality?
Hi handyroger!
Thank you for your inquiry.
Are you trying to record a video? if you are please follow the steps below:
From the home screen, press and hold the Camera/Camcorder button , located on the right side, to activate the Camera
If the Camera/Camcorder is in Camcorder mode, the Camera icon will be displayed on the left side above Mode
To switch to Camcorder mode touch the Camcorder icon , displayed on the left side above Mode
Touch the Camcorder Resolution icon , located on the right of the display (below Timer), to view available Camcorder Resolutions
Touch the desired Camcorder Resolution below to select the setting:
640 x 480
320 x 240
Touch Brightness then touch the desired Brightness setting by touching either minus (-) or plus (+)
Zoom in using the speakerphone/zoom button or zoom out using the voice command button
Press the Camera/Camcorder button to start recording the Video
To stop recording press the Camera/Camcorder button
Press to Save the Video (in MP4 format) in the My Videos folder
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
Are you trying to record a video? if you are please follow the steps below:
From the home screen, press and hold the Camera/Camcorder button , located on the right side, to activate the Camera
If the Camera/Camcorder is in Camcorder mode, the Camera icon will be displayed on the left side above Mode
To switch to Camcorder mode touch the Camcorder icon , displayed on the left side above Mode
Touch the Camcorder Resolution icon , located on the right of the display (below Timer), to view available Camcorder Resolutions
Touch the desired Camcorder Resolution below to select the setting:
640 x 480
320 x 240
Touch Brightness then touch the desired Brightness setting by touching either minus (-) or plus (+)
Zoom in using the speakerphone/zoom button or zoom out using the voice command button
Press the Camera/Camcorder button to start recording the Video
To stop recording press the Camera/Camcorder button
Press to Save the Video (in MP4 format) in the My Videos folder
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
Samsung Captivate™ Android Smartphone
my captivate wifi says it is connected but it won't open any web page
Hi DianaPatton!
Thank you for your inquiry.
Please try to take the battery out then put it back in after 15 seconds then try connecting again, if that didnt work you may call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
Please try to take the battery out then put it back in after 15 seconds then try connecting again, if that didnt work you may call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
Samsung Fascinate™ Android Smartphone
I got voice caller id turned on and can't turn it off. How do I turn it off?
I went into text-to-speache and turned off driving mode and still get caller id speaking th ename of the called.
Hi FoolishFascinate!
Thank you for your inquiry.
Regarding your concern, please coordinate with your Service Provider for further assistance so they can disable the voice caller id on your Samsung Fascinate phone.
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
Regarding your concern, please coordinate with your Service Provider for further assistance so they can disable the voice caller id on your Samsung Fascinate phone.
Thank you for your continued interest in Samsung products.
1 year, 10 months ago
Username
samsung6
samsung6's Stories
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